The investigator interviewed nurses, doctors, community members, and pharmacy personnel in one of the public healthcare facilities and a neighboring community. Analysis of the results indicated that it is vital to incorporate healthcare brokers into the healthcare systems. Healthcare negotiators review interviews that occurred between clients and healthcare providers. They also analyze the clinical reports and case conferences to infer meaning and refer clients accordingly. Additionally, brokers in the healthcare system mediate the varied viewpoints held by the clients and healthcare providers. Further, they help to bring about the clients’ cultural experiences, values, and expectations. In understanding the impacts of the cultural aspect, many organizations and healthcare personnel can offer the best services to their esteemed clients. Despite the challenges facing the cultural brokers, it is of utmost importance to find the means to involve cultural brokers in the delivery of the healthcare services. It is conclusively paramount to have the healthcare cultural brokers to ensure achievement of goals and missions of the healthcare systems.
Cultural brokering refers to the process through which an individual act as an advocate or a link between persons of divergent cultural backgrounds. An active agent displays the acquaintance, sensitivity, and skills of being aware of the cultural influences that affect people’s lives. Further, the broker has the appropriate training to act within the profession as an informed go-between (Major &. Gooden, 2012). Understanding the concept of cultural brokerage entails a critical look at culture, co-culture, mediation of culture, health culture, and culture broker. For instance, the role of a cultural broker links with aims of cultural competence. . .