Motives and Incentives in the Performance of Employees

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One of the most important aspects of a business in production is the motivation of the workforce. Manual labour is not comparable to the work produced by machines, and therefore the amount of work done is not the same. Thus, the most effective way to increase company performance and ensure productive, effective employees is to take steps to motivate the staff. One of the usual managerial approaches to this goal is through the use of financial rewards, however research suggests that there may be other more suitable strategies. In fact, Kohn (1993) suggests that if the motivational frame is focused only on material rewards, the levels of production might actually decrease.Pugh and Hickson (1989) investigated this area through the Hawthorne Experiment. The conclusion of their study was that if the managers do not take into account the employees’ personal necessities and desires, they will be likely to maximize payment but minimize effort. Therefore, it is a crucial issue among business at present to learn how to offer non-material rewards as motivation. Hoegl and Gemuenden (2001) support this by stating that teamwork can be defined as a social structure comprised of over three people in context or organization. Therefore, as members of this structure work together as a single unit and look to achieve the same objective, techniques which improve the inter-relationship will improve group output. Additionally, the power of agglomerate and relation of status, composition, leadership, size, principles…. The global crisis has made it increasingly vital for organizations to take measures to ensure the life of their businesses, overcoming both internal and external operation factors to achieve revenue growth and corporate performance. It is widely agreed that effective management of one of the most important factors for organizations to stay profitable in a highly competitive global economy. These factors of production are the three M’s: materials, machine and manpower. It is the last of these, the human resource of a company, which poses the biggest challenge. A motivated employee is a valuable asset that brings tremendous worth to an organization. 1.2 The Objectives of the Research This research will try to resolve the problem of employee motivation and incentives programs by determining the factors that would give them motivation in their work, which in turn will result into satisfactory performance that would make possible the organization’s success. It will also try to look into the style and strategies of Al-Amal Hospital in Jeddah, the company in focus, in dealing with their workforce and how their workforce stay motivated and happy with their job. 1.3 Research Problems It is the purpose of this paper to identify the motivational strategies and incentives that would improve employee behaviour in the workplace. The focus of this study will be an evaluation of the practices of hospitals in Saudi Arabia, particularly Al-Amal Hospital in Jeddah. This will include an evaluation of the employee motivation and incentive strategies available to Al-Jamal Hospital, how they were applied in the organization and the effectiveness of these approaches. 1.4 Limitations of the Study As the data collected for random sampling will be from a single