Diversity is a factor that is inbuilt into nature itself and the sheer variety that one can see in the flora and fauna in nature is a testimony to this fact. This is reflected in the human race also. Imagine a world where every human being belongs to the same race, is socially equal in all respects and shares the same beliefs. There will be no diversity here and it will not fit into the diversity scheme of nature. In effect, the diversity that is seen in nature is reflected in the human race also. People are different in terms of culture, social behavior, religious beliefs, color, race, and economic status. There was a period when travel and communication were limited and hence interaction between diverse people was rare. But the advent of globalization has changed all this. The immigration of people and the expansion of businesses globally transformed everything. No one can see people of different races and nationalities, working in one country and even within a single organization. This state of affairs has resulted in the emergence of a relatively new field of management namely diversity management. .
A review of the literature will reveal that even though there are many definitions of diversity management, the basic concept in each of these definitions is the same. In a lighter vein, it can be said that there is no diversity among the various definition for this topic. According to the United States Department of Veteran Affairs, diversity management is a “process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued so that all can reach their potential and maximize their contributions to an organization’s strategic goals and objectives.” (Glossary, 2007). According to a publication by the University of Vienna, diversity is segmented according to the following factors namely. gender, nationality and ethnicity, social class and background, sexual orientation, mental and physical capability, age and worldview/religion. (Diversity management: Diversity definition, n.d). .