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Kmart de Mexico S A

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The feeling of superiority may hinder the working relationship the executives have with the staff subordinate to them. Normally the employees have a tendency to work efficiently under a differently oriented boss than their own class. At the same time, the executive who held the portfolio of buying must have a basic understanding of the tastes, cultures and behavioral pattern of the Mexicans. Considering these, the strategy for hiring executives is: The feeling of superiority may hinder the working relationship the executives have with the staff subordinate to them. Normally the employees have a tendency to work efficiently under a differently oriented boss than their own class. At the same time, the executive who held the portfolio of buying must have a basic understanding of the tastes, cultures and behavioral pattern of the Mexicans. Considering these, the strategy for hiring executives is: Chief Operating Officer and the Buyer for non-apparel non-food – US Citizen of Non-Mexican OriginHuman Resources Manager, Buyer for apparel and Buyer for food – Mexican descent
4.0 Creation of a distinct corporate culture:While Kmart US is following the policy of empowerment of executives, encouraging them at all levels to take independent decisions, the same strategy could not be adopted in Mexico due to the following reasons:• Hierarchical corporate structures prevalent in Mexico• Employees reluctance to assume responsibility• The employee culture to remain silent on the superiors’ mistakes and obey their orders unquestioningly.• The tendency of employees to look up for solving the issues. Because of these negative factors, encouraging decision making at the lower levels cannot be attempted in the initial stages. With continuous training programs and education of staff at all levels, independent decision-making ability of the staff can be achieved in the future. Since the training programs meant for all operational positions in the store consisting of various courses and films developed in the United States would ideally fit only for those with formal higher education, Kmart de Mexico cannot adopt the same programs for training the personnel in Mexico. There is the need for developing a ‘basic training course’ to prepare the Mexican staff to receive the formal training of Kmart US. Because of the young average age of the staff, it is quite possible for the company to provide the same training as of the United States once they are equipped with the basic training modules designed to prepare them for receiving the training as per the US models.