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Importance of Communication in Management

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The former is a process of sharing information and understanding between two people or a small group: the latter makes use of systems to share information and understanding with a large number of people. Both types of communication occur at all level within an organization, with people outside the organization, and between organizations. Organization learning focuses on the way people make sense of their experiences at work. The aim of organizing is to enable people to relate others and to work together for a common purpose. The organized group of people in a collective sense is known as an organization. (Yvonne 129)
"Organization is the process of identifying and grouping work to be performed, defining and delegating responsibility relationships for the purpose of enabling people to work more effectively together in accomplishing objectives." (Yvonne 149)
(b) Facilitates Organizing – Communication facilitates organizing function of management by providing information about the duties, responsibilities, authority, relationships, positions, and jobs. Delegation and decentralization of authority are accomplished in an organization.
(c) Facilitates Directing Function- Communication facilitates directing function by providing proper interaction between and their subordinates and between members of work groups. It improves superior-subordinate relationships by promoting the exchange of ideas and information between them continuously.
(d) Facilitates Controlling Function – Communication facilitates controlling function by providing feedback on actual performance against planned targets. In an organization, effective communication facilitates in promoting innovation as well as control and coordination.
(e) Facilitates Decision-Making- Communication facilitates decision making by providing the required information needed. The quality of decision made in an organization depends largely on the amount and quality of information available to the decision maker. (Kathryn)