Human Resource Outsourcing

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Though outsourcing has continued to receive mixed criticism from both the consumers and the management, it is widely used in the current dynamic global market by most companies at the local, regional and international scope. However, outsourcing itself has got associated advantages and disadvantages in many of these firms.
This paper will look at the human resource outsourcing in the UK’s largest and most successful airline, British Airways. The airline started in 1919 with Houston’s airport as its home. On 25th August 1919, the first flight from Le Bourget to Hounslow was launched. Afterwards, these were the establishment of the Handley page and unstone airlines with older modified bomber applied in them. To counter stiff competition from the French airlines who offered low fares the airlines merged and created an airline that could fly distant place, for example, Egypt and India, the airline was called Imperial Airways.2
It was after a committee chaired by President Ronald Edwards in 1967 British Airways was born in 1976 British European Airways (BEA) and British Overseas Airways Corporation (BOAC) merged, a thing that left British Airways with big fleets, for instance, Lockheed Tristar, Boeing 747 among others. These developments saw British Airways, becoming one of the leading world’s cargo airlines.
After the September 11th 2001 bomb attack there was an airline crisis and British Airways was not an exception since it faced severe economic problems which it took some time for it to recover. However, it has now recuperated with increased returns a characteristic of future economic boom. In 24th October 2003 what was the then trademark of the company for the twenty-five years, the Concorde made its last flight. To strengthen its global market position the airline is forging alliances with the world’s major airlines and has been outsourcing its human resource functions.3
The company’s main objectives include. the achievement of greater management effectiveness, application of business-oriented organizational approaches, meeting the organizational goals applications of the critical success factors (CSFs) approach in the management system and overcoming the technological barriers in the company.
The company’s challenges have been its failure to accurately focus on the organizational goals with a feeling that the critical success factors approach might not be appropriate for managers investigations at all levels within the company. Lower level manages has been experiencing problems in the application of the CSF concept.4
British Airways human resource outsourced functions include the risk management, temporary staffing, recruitments, employee benefits administrations, pension administration, retirement planning assistance, development programs relating to training and management executive staffing, counselling of the staff members, administration of wage and salary, background checks, incentive plans payroll and training implementation.