How Can Engineers Resolve Conflicts Between Their Obligation and the Clients Needs

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Civil engineers have to face such a controversy: meeting the requirements of their customers is often difficult as these ones are opposite with the principles of sustainability – a science that sets the terms under which the protection of the environment is promoted.&nbsp.

In the literature, many efforts have been made in order to understand the incentives of professionals in the civil engineering sector. At the first level, it has been proved that the development of trust between the professional and the client is necessary in order for the suggested plans to be effective. The specific issue is highlighted in the study of Luzio (2006) where it is noticed that ‘client trust is impersonal trust given on the basis of general notions generated by such intermediaries as professions and allied institutions’ (Luzio, 2006, 549). The development of trust – as explained above – could help civil engineers to respond more effectively to the clients’ needs. furthermore, this trust could help civil engineers to promote the principles of sustainability through their work – clients would trust the appropriateness of the suggestions made and they would accept the relevant proposals without doubting its necessity. On the other hand, trust – even if existed – with clients could not help the professionals in the civil engineering sector to respond to their responsibilities&nbsp.development of plans that are in accordance with the principles of sustainable development – unless these professionals would be able to understand and effectively process the knowledge involved. The specific issue is examined in the study of Fosstenløkken et al. (2003). In this study ‘a series of similarities have been identified in terms of how professionals perceive knowledge development at work’ (Fosstenløkken et al., 2003, 859).&nbsp.