Running Head: HEALTH CARE ORGANIZATION STRATEGIC PLAN Health Care Organization Strategic Plan Health Care Organization Strategic Plan
In any health care facility that aims at providing health services that are invaluable to its patients, several strategic resolutions have to be adhered to in all possible means. The success of health care facilities is measured, not by the profits attained but by the number of people who attest to the quality of the healthcare service they received in the facility.
Any organization that aims at being successful in its operation and not just in the health industry must have upright management strategies. These strategies include relevant measures that will result in the motivation of the workers and other members of staff, and instill hope in the patients.
The management of the healthcare facility should put in place mechanisms that will see the staff motivated to do their work successfully. This will result in quality and services being delivered to the patients thereby alleviating the suffering experienced by the patients. Motivated staff will always feel proud of being associated with the healthcare facility whereas non-motivated employees tend to look down upon their place of work (Kadis, 2009).
The management should enhance empowerment among the staff. A member of the staff should feel free or at liberty to act in a manner that is beneficial to the healthcare facility. Empowerment result in self-confidence among the employees and this is what makes it easy to attainment the objectives stated in the mission of the healthcare facility (Gill, 1997).
The management should put in place mechanisms that will see new skills imparted in the staff members. This will help in the achievement of the objectives aimed at ensuring quality healthcare is provide to the patients. The disease or ailments of the world keep on changing and so do the approaches used to avert or treat them. Efficient service delivery or treatment of such diseases calls for an educated and competent staff which should have been pre-trained on how to handle patients (Crawford, 2010).
Involvement of the patients in the management processes is crucial for it ensures that the patient understands what is expected of him or her whenever he/she is in the facility and also what to expect from the staff of the facility. Cooperation between the management staff and patients results in best attainable standards in service delivery (Kadis, 2009).
Any organization must strive to achieve the requirement of running the operations in terms of human resource availability. The quality of service delivery is highly dependent on both the quality and quantity of the staff employed in the organization. A few highly qualified workers dealing with a very large number of patients will automatically yield disastrous outcomes. Similarly many employees enough to deal with the number of patients present will also result in poor service delivery if at all their training is of poor quality (Gill, 1997).
The staff should be motivated to ensure they are retained at facility otherwise they will move elsewhere to seek for ‘greener pastures’. The management should endeavor to empower its employees so that they feel comfortable and in a favorable position to undergo training so as to advance their knowledge (Crawford, 2010). Advancement in knowledge inspires the workers to put even more effort in what they do. This results in the development of passion in the workers. The training should also involve patients where possible in order to have smooth service delivery (Kadis, 2009).
Gill, K. (1997). “Recruiting health officers: what to consider.” Community Health Journal, 32(4), 215-330.
Kadis, J. (2009). “Work Force Planning: How to Recruit and Retain Health Workers.” Community Living Briefs. ILRU: Community Living Exchange Collaborative, 2(2), 3-9.
Crawford, M. (2010). Empowerment in Health Care. Boston: Premier Publishers.