That doesn’t, of course mean that all the organizations have adopted the e-business models. But beneath the surface, a lot has happened. Computers have been playing much more major role than sheer word processing or computational devices. Today, many managers look at it as an effective communication tool. With the advent of the Internet, the clerks in the companies exchange e-mails with remote suppliers, ordering goods via electronic catalogues and tracking those orders through the whole procurement cycle (Feng Li, 2006). The essential features of e-business are:
Scholars generally view e-business and e-government as two phenomena that are quite similar in nature, yet occur independently to one another. Apparently, the two are generally studied separately, though using a common background concerning research methods. Research has also begun suggest that e-business and e-government are related, and therefore should to be studied together.
These aspects become much more important and helpful during winds of economic change as they help in improving the economy of the country. As a matter of fact, partnerships between public and private entities have in many instances become key instruments in enabling the development of the region capable of sustaining the local economy by stimulating innovation and fostering greater efficiency within industry. They have also played instrumental roles in eliminating the various ills plaguing the region like the unemployment.
Historically, it was in Chile that a real e-governance initiative was taken up in 1972 when IT services were unheard of in those days and were very limited in business. They used IT techniques not just to make paperless offices but also to perform government work efficiently. (Roland, 2003)
It is a well-known fact that the advent of e-governance has helped in bridging the gap between the Governments and the public. In the developed nations wherein almost everyone has access to the Internet at very nominal rates, this has been declared a huge success. While certain privileged sections of the society get to avail e-governance and get closer to the government, the threat of the under-privileged, uneducated people distancing themselves from the government cannot be ruled out. However, the major challenge lies in implementing this in the underdeveloped and the developing areas where few people have access to the Internet and major portion of them do not know how to access the Internet. A possible solution for this problem, which can be conceived, is setting up of centers specifically for people to enable performing transactions with the Government with little or no effort. Trained people must be allowed to run these centers, under the supervision of the Government. (J.Sathyanarayana, 2004)
Hence, we can sum up the properties of e-governance as follows
Integrates the networks of all the government depts., thus, giving the user a platform