Communication Skills for Managers

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Managers should adopt a business environment that supports high employee productivity. Communication skills of managers should be effective in addressing the different demands of the employees and achieving the objectives of the business. Proper communication skills used by managers are critical in retaining employees. Business managers should consider the effective use of the different levels of communication. Communication channels at the workplace should encourage a nationwide forum in which all employees engage. Departmental communication is equally valuable in any business. Team communication is vital to ensure an inclusive teamwork. Communication at the lowest level involving individuals is equally valuable. A vital role of management is to ensure employee satisfaction. According to studies, employee dissatisfaction is an innermost factor that can be the cause underperformance at the workplace. Business goals are unattainable when there is a high level of employee dissatisfaction and underperformance. Poor communication strategies adopted by managers have diverse impacts on the operations at the workplace. The implications of increased employee turnover can be massive when there is ineffective communication at the workplace. …
The business may make serious losses and fail to meet its goals. Poor service provision by employees to business customers may be a cause of a high rate of product defects. High defect rates of products also leads to serious business losses. Communication in the workplace is necessary in updating employees on the business goals. Communication is also central in passing informing to employees on the possible adjustments in the programs of the organization. Such adjustments are invaluable in attaining the business’ set goals. Any lack of focus on the business objectives, by employees, can affect the business to a vast level. Communication, therefore, is instrumental in ensuring that employees are at par with the business objectives and make necessary adjustments. Innovation is central in achieving the objectives and successful operation of every business. Businesses are most likely to have stifled innovation when communication is poor, ineffective and uncoordinated. With little innovation, the business attracts low competitive advantage in the market. The emergence of market trends necessitates the adoption proper communication skills to drive diverse success factors in the management of every business. Organizational behavior has an extensive contribution in the achievement of workplace success. This depends on the extent of communication that managers invest in, at the workplace. The success of every business must encompass all aspects including effective communication. Internal communication involves the exchange of information within the organization (Kaul 7). It occurs between the business management and organization’s employees. External communication involves the exchange of