By the use of the Wireless Application Protocol (WAP) the drivers of Speed –delivery vehicles would be empowered by the wireless devices which will help them in interacting with their managers and access information from their company’s intranet instantly without taking the services of the telephone staff anymore. Through WAP the information, maps, and plan chalked out for the drivers by the management as well as the information required by the management from the drivers would be very easily and quickly delivered to both the parties. WAP can be built on operating systems like EPOC, Windows CE, JavaOS, FLEXUS, OS/9, PalmOS, etc. WAP is meant for handheld digital wireless devices like mobile phones, PDAs, etc. since it is designed to work with wireless networks like GSM, it can be considered technically suitable in this case. One advantage of WAP is that even between different device families, it has the capacity to provide service interoperability. So if the company wants to shift to other network technologies like CDMA in the future, they will not have to face any major problem with WAP. According to Wikipedia, Spin-off technologies, such as MMS (Multimedia Messaging Service) (picture messaging), a combination of WAP and SMS, has further driven the protocol. An enhanced appreciation of device diversity, supported by the concomitant changes to WAP content to be more device-specific rather than being aimed at the lowest common denominator, has allowed for the content presented to be more compelling and usable. As a result, the adoption rate of WAP technology is on the upswing.’’(para.24) So sending maps to the drivers would be easier through this mode. The other advantage and deciding factor of WAP are that its deployment is cost-effective.If we look at the usability of WAP we will find that the drivers who are always on a move would find it difficult to navigate with a WAP-enabled mobile because of limited deck size. So care would have to be taken to keep the messages and maps as simple and understandable as possible otherwise the whole investment would go awry.