A Critique of an Example of Community Engagement

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Consumers worldwide are known to be actively participating in community development projects, in the recent decades. According to studies, consumers in the U.S., as well as other western countries, are increasingly seen using technological aids, such as mobile communication platforms, to expand their role in the development of civic lives in a bid to foster community engagement. According to the Pew Research Centers Project for Excellence in Journalisms survey conducted in the year 2011. it was observed that consumers today are increasingly using mobile phones and tablets to receive and access local information and news. and are seen to be highly motivated and willing to participate in projects aimed at the betterment of their communities.
The issue of consumer and community engagement in the field of healthcare service delivery is one of the most crucial as well as complex issues witnessed in recent times. However, there is widespread ambiguity with regard to the use of the terms ‘community’ and ‘engagement’ within the field of healthcare practice, since the terms are used widely and applied loosely, for a vast area of services and activities involving numerous groups such as patients. service users. carers as well as health care representatives.
The Arnstein’s citizen participation ladder is one of the best and widely popular models of consumer and community participation which refers to the contribution and co-operation extended by consumers and describes the delegation of power and authority to them in order ensure higher participation and better outcomes.